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Frequently asked questions

Frequently asked questions

How to search for products?

Search for products by selecting a category from the drop-down or entering the product name or keyword into the Search Bar, by clicking the magnifying glass icon at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

Why is the buy button not working?

Please make sure you have selected all variables (size, color, type etc.) then the buy button will be highlighted and you will be able to click on it,

Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive within the time promised by the seller.
  • The item you received was not as described.
  • The item you received that was assured to be genuine was not.
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